Recent Downtime | Hardware Relocation Complete

Good day everyone,

As I’m sure you are aware there was a recent downtime which was extended to several days last week. Firstly, this had nothing to do with the big ol’ Rogers outage, the extended downtime was due to a rather hectic relocation of the hardware used to provide your entertainment.

Fortunately, we have emerged on the other side all the better with some additional redundancies to help provide better uptime going forward (not that it was poor before the move).

Most of you, checked the status page, this website, or the twitter account and got the message, for that I thank you for your patience, unfortunately due to the short notice of the move, that was the best I could muster, a tweet to the status page and a notice on the status page itself.

With regards to the issue of storage space, I am pleased to inform you that the expansion of the storage array to it’s current maximum capacity (all hard drive slots filled) is at 60% completion and actually survived the move pretty well all things considered.

I expect it will take another week or two to complete. In the mean time I am putting efforts in to managing content that goes unwatched after a certain amount of time in that it would be deleted however requests would be much more open than they are now.

More to come on that as it develops. Rest assured, if there has been a removal of anything you were watching as a result of testing or development of this management system, requests will be shortly after opened up more to compensate as space would have been made.

Changes to the environment of the equipment include better cool air circulation, pure sine wave dedicated electrical circuit with a UPS to carry the load for the roughly 30 seconds it takes for the backup generators to kick in and power the equipment until commercial power returns.

The connection is identical and you should notice little to no change in the playback latency and performance as a result. It is still a 1+ Gbps full duplex fiber connection to the internet distributed and actively load balance through 4 bonded 1 Gbps network interfaces for redundancy in the event one of the four connections fails.

Thank you for your continued patience and support.

-LightSpeed